FAQs

Ho do I order?

  1. Pick a product to personalize from our collections
  2. Select type of engraving, "text only" or "text + image" and purchase!
  3. Write your specific instruction for personalization in the order notes section of the Shopping Cart page
  4. Once your order is placed we will send you a confirmation e-mail.
  5. Reply to conformation email, support@expressedimpressions.com, with your engraving information (include text to be engraved and attached photos and/or logos)
  6. Please include in your email any special engraving request; font type, engraving layout, etc...
  7. Within 3 business days of receiving the engraving info we will email you an engraving proof.
  8. Once approved we begin the engraving process! please allow 3-5 business days for engraving.
  9. Next we package and ship your order! we use priority mail for all orders, please allow 2-5 business days for shipping. if you would like a faster shipping method please email us, support@expressedimpressions.com
  10. You receive your order!

 

How does my product get shipped?

Expressed Impressions uses priority mail. Please allow 2-3 business days for shipping. An e-mail will be sent once order is shipped to notify the customer and provide the customer with a shipping tracking number.

 

How do I get my engraving info to you (text, photo, logo)?

Please respond to your order confirmation email with your engraving info (support@expressedimpressions.com).  Include text to be engraved along with any engraving specifications; font type, engraving layout etc.  Attach image and or logo to email as well.  If your photo is not digital please scan and email to us. (300pdi and full color).

If you need help with that, you can always call us and we would be happy to walk you through the process!

 

Can I see what my order will look like before engraved?

Yes, we send all our customers engraving proofs before engraving.

 

Can I send you something to be engraved?

Yes, we allow costumes to send us products to be engraved for an engraving fee. Please email or call us to discuss what it is you would like engraved and we will discuss turn around time and pricing.